Contact information

Last updated: January 2026

We’re here to help.

If you have questions about your order, our products, or any of our policies, please contact us using the information below.

Customer Support

📧 Email: support@ncpatriots.com
🕒 Response time: Within 24–48 business hours
📍 Location: Raleigh, NC, United States

For Faster Assistance

When contacting us, please include:

  • Your order number

  • A brief description of your request

  • Photos (if your issue involves a damaged or incorrect item)

Providing this information helps us resolve your request as quickly as possible.

Support Availability

Customer support is available Monday through Friday, excluding U.S. holidays.

Contact Purpose

This contact channel is intended for:

  • Order inquiries

  • Shipping or delivery issues

  • Returns and exchanges

  • General customer support

Sales inquiries, unsolicited services, or promotional requests may not receive a response.